FAQs • Seaside, CA • CivicEngage

There is a dangerous pothole in the street, who should I call?: All of the above can be taken care of by calling the Public Works Department at 891-899-6825 from 8 a.m. to 5 p.m., Monday through Friday. All other times please call 891-394-6811 for immediate concerns, such as, sewer spills, fallen trees, or limbs, nonworking traffic signals, clogged or over flowing sewer lines, after normal business hours, the call will be answered by an emergency dispatcher.

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Public Works

1. The sanitary sewer in front of our house is overflowing, whom do I call?: Call Public Works Department at (831) 899-6825 from 8:00 a.m. to 5:00 p.m., Monday through Friday. For after hours for non emergency concerns, please call our Public Works Hotline at (831) 899-6828. Immediate concerns such as sewer spills, fallen trees, or limbs, nonworking traffic signals, clogged or over flowing sewer lines, after normal business hours, please call (831) 394-6811 the call will be answered by an emergency dispatcher.

2. The sidewalks are cracked or uneven and need repair, who do I call?: Call Public Works Department at (831) 899-6825 from 8:00 a.m. to 5:00 p.m., Monday through Friday. For after hours for non emergency concerns, please call our Public Works Hotline at (831) 899-6828. Immediate concerns such as sewer spills, fallen trees, or limbs, nonworking traffic signals, clogged or over flowing sewer lines, after normal business hours, please call (831) 394-6811 the call will be answered by an emergency dispatcher.

3. There is a dangerous pothole in the street, who should I call?: All of the above can be taken care of by calling the Public Works Department at 891-899-6825 from 8 a.m. to 5 p.m., Monday through Friday. All other times please call 891-394-6811 for immediate concerns, such as, sewer spills, fallen trees, or limbs, nonworking traffic signals, clogged or over flowing sewer lines, after normal business hours, the call will be answered by an emergency dispatcher.

4. Where can I make a park reservation?: Park reservations are on a first-serve basis. Reservations can be made at City Hall Resource Management Department located at 440 Harcourt Avenue. For more information regarding the rates, access this parks resource: Parks and Facilities.

5. Does the City provide electricity at the park?: The City does not provide electricity for park patrons.

6. How do I report a streetlight that is not working?: Report any streetlight outages to Pacific Gas and Electric Company by calling 800-743-5000 or by completing forms by accessing Pacific Gas and Electric Company.

7. I noticed graffiti along a fence, who should I call?: Call Public Works Department at (831) 899-6825 from 8:00 a.m. to 5:00 p.m., Monday through Friday. For after hours for non-emergency concerns, please call our Public Works Hotline at (831) 899-6828. Immediate concerns such as sewer spills, fallen trees, or limbs, nonworking traffic signals, clogged or over flowing sewer lines, after normal business hours, please call (831) 394-6811 the call will be answered by an emergency dispatcher.

8. Do I need a permit to trim or remove my tree?: Yes, a Tree Permit is needed to trim, remove, or plant a tree within the City. Tree permits are processed at City Hall located at 440 Harcourt Avenue.

9. Whom can I call to pick up my garbage or have complaints related to my trash pickup?: Waste Management is the company who pick up garbage within the City. If you should have any problems please contact them at 831-384-5000.

10. Do I need a permit to place a dumpster in the street?: Yes, an Encroachment Permit is required for placement of a dumpster in the city’s right-of-way. Please come in to City hall to speak with an Engineer in order to determine the best location on the street.

11. Do I need a permit when work is to be performed in the sidewalk or in the street?: Yes, an Encroachment Permit is required for any work within the right-of-way. For more information regarding Encroachment Permits, please call 831-899-6727.

12. Who do I call to report a water leak?: The City of Seaside maintains the Seaside Municipal Water System, which is bounded by La Salle Avenue, Highland Street, Hilby Avenue and Mescal Street. For a map see the Water System page. If there should be a water leak within this area please contact the Public Works Department at 831-899-6715. Should the water leak occur outside these boundaries please contact California American Water Company at 831-373-3051.
Water Page

13. Can the city determine my property line?: No, this is not a service offered by the City. A licensed Survey Engineer can accurately determine a property line.

14. Is there any place I can call if I am having a dispute with my neighbor?: The Mediator of Monterey County will be able to assist you please call 831-649-6219 or 831-424-4694.

15. Who maintains Canyon Del Rey (Highway 218) and the signals at Fremont/CDR, Del Monte/CDR, Hilby/CDR, Sonoma/CDR and Fremont/Monterey Road?: The California State Transportation Department (Caltrans) owns and maintains Highway 218 and the signals listed.